The ASM Accreditation Scheme seeks to raise the standards and quality of services provided by Managing Agent (MA) Individuals and Firms and is the result of intensive consultations with stakeholders. The Scheme is supported by the Building & Construction Authority (BCA).
Accreditation will be done at Individual and Firm level.
Individuals practising or intending to practise as a Managing Agent will be required to undergo a prescribed training course conducted by ASM’s training partners, Singapore Polytechnic or Real Estate & Construction Academy (RECA) or any appointed by ASM and the BCA Academy.
The training course comprises of four modules; one module covering Legislations will be conducted by BCA Academy. The remaining three modules totaling 50 hours duration covering Strata Management practice, administration and building maintenance will be conducted by Singapore Polytechnic or RECA.
Notwithstanding exemptions from the prescribed training if any, all Individuals will be required to take two examinations covering its three modules. Individuals passing the examinations will be awarded a Specialist Certificate in Strata Property Management (from RECA) or Certificate in Strata Property Management (from SP PACE).
Individuals who passed the Legislation module by BCA Academy and who attained the Specialist Certificate in Strata Property Management or Certificate in Strata Property Management, will be deemed to have met the training requirements of a MA Individual, subject to them meeting a minimum of two years relevant full-time direct work experience pre or post training.
ASM on its part will require all Headquarters and Site Staff including Directors, Managers, Executives and Officers of its member firms, who manage, interact and advise the MCST council members and residents to be trained and pass the prescribed examinations to be certified as an ‘Accredited Strata Manager’.
Copy of Specialist Certificate in Strata Property Management or Certificate in Strata Property Management
Copy of BCAA’s certificate for Legislation for Managing Agents
Renewal of the accredited status is subject to:
No valid major complaints on the Accredited Strata Manager as determined by ASM’s Disciplinary Committee, and
Fulfilment of the annual 8 hours CPD requirements.
Firms will be classified as Tier 1 and Tier 2 for the purpose of accreditation; the differentiation being in the qualification/s of key management personnel and years of strata management experience as well as the company structure shown in the table below:
|CRITERIA||TIER 1||TIER 2|
|1. Paid Up Capital||Minimum: $100,000||No minimum set|
|2. Professional Indemnity Insurance||Minimum: $1,000,000||Minimum: $500,000|
|3. Qualification, Experience and Standing of Key Management Personnel / Officer (KEO)|
|3.1 Academic Qualification||Degree in Estate/Building Management or a Diploma in Estate/Building Management from a recognised institution||Diploma in Estate/Building Management from a recognised institution|
|3.2 Strata Management Experience||10 years||5 years|
|3.3 Standing||Must not be: – An un-discharged bankrupt or have entered into a composition or scheme of arrangement with their creditors – Convicted of an offence involving dishonesty or fraud, or any offence under the Building Maintenance Strata Management Act – Have a judgment entered against him / her in civil proceedings that involve a finding of fraud, dishonesty or breach of fiduciary duties.|
|4. Professional Conduct||Must Observe ASM Code of Professional Conduct & Ethical Standards|
|5. Professional Service||Must adopt ASM Standard Managing Agent Contract & Terms|
|*To be eligible for consideration as an “Accredited Strata Firm”, the MA firm must meet the prescribed minimum proportion of its defined MA staff trained and certified as an ‘Accredited Strata Manager’||Minimum Proportion of Staff Trained & Certified as an ‘Accredited Strata Manager’|
The accreditation of Strata firms will be done in two stages:
The firm needs to submit the following information in a standard format:
• Paid up capital
• Professional Indemnity Insurance taken
• Qualifications and experience of its key management personnel/officer
• Number of defined MA staff and proportion (%) of them trained and certified as an ‘Accredited Strata Manager’*
• Track record of projects over the last three years.
ASM will review the information sent and decide on the Tier of Firm which the applicant will be eligible to be accredited under.
An invitation will then be extended to one key management personnel and one staff to attend a Stage 2 interview conducted by the Accreditation Panel.
The estimated 1.5 hour structured interview will seek to establish the firm’s:
• Knowledge of the functions and scope of strata property management functions
• Awareness of recent changes in Strata Management legislations and market
• Communication skills, professional integrity and objectivity.
Upon satisfactory performance in the interview by the two representatives, the firm is deemed to have met the ‘Accredited Strata Firm’ Tier 1 or 2 requirements.
The following information on the firm needs to be submitted in a standard format:
Paid up capital – ACRA Biz Profile
Professional Indemnity Insurance policy (showing policy no., Name of insurer, period of cover, limit
Qualifications and experience of its key management personnel/officer
Number of defined MA staff and proportion (%) of them trained and certified as an ‘Accredited Strata Manager’*
Details of Accredited Strata Manager
List of projects currently managed
The Accreditation Panel will comprise of three members, one from ASM and two independent practitioners familiar with Strata Management. They will serve a term of three years from the time of appointment.
Accreditation Panel members for the term October 2019 to September 2022 are:
Mr Chan Kok Hong (Chairman) / Alternate Andrew Lioe, Secretary (ASM)
Mr Michael Tan, Consultant
Ms Liew Siang Ling, Lecturer, Singapore Polytechnic
The Accreditation Panel will oversee and operationalise the Accreditation scheme and will convene any required meetings to address appeals from Individuals and Firms seeking accreditation or renewal of their accreditation.
The Education Committee comprises three members, one from ASM and two independent practitioners familiar with educational delivery and standards. They will serve a term of three years from the time of appointment. Education Committee members for the term October 2019 to September 2022 are:
Mr Teo Poh Siang (Chairman) / Alternate Mr Andy Lim, Treasurer (ASM)
Mr Ken Chew, Head (Corporate Training & Industry Development) Real Estate & Construction Academy
Mr Joel Lim Junwei, Executive Director, International Management & Sports College
The Education Committee shall review the training curriculum and programmes of ASM’s training partner/s. It will also be responsible for administering an appeal against an examination mark/s of any certifiable training conducted by ASM’s training partner/s.
Trainees who wish to appeal on any examination results may send a written request for review of their result to ASM’s training partner concerned accompanied by a payment of $50 administration fee within one (1) week after the release of their examination result.
A meeting of the Education Committee will be convened to address the appeal.
The Educational Committee will ensure that its members are not conflicted out in carrying out its duties. An Education Committee member will not partake in any Appeal meeting convened should he/she be related in any way to the Appellant.
The Committee will carry out the following actions:
Ascertain that marks have been correctly added
Review the marking to ascertain whether marks were fairly awarded
Initiate a re-marking should it be ascertained that marks were not fairly awarded
Grant a new mark if agreed by unanimous consent of the Committee.
Trainees will be informed of the outcome within four weeks from the receipt of the request to review. The decision taken by the Education Committee is final and no further appeal will be allowed.
The Committee shall convene a meeting on receipt of a written complying complaint from any of the following parties:
A Management Corporation (MC), whose written complaint needs to be signed by its Secretary or any other Council member authorised to act on behalf of the MC
A Subsidiary Proprietor, whose written complaint needs to be endorsed by the Secretary of the MC or any other Council member authorised to act on behalf of the MC
An Accredited Managing Agent (MA) firm, whose written complaint needs to be endorsed by a Director or Partner of the firm or any other officer, authorised to act on behalf of the firm.
The Disciplinary Committee will ensure that its members are not conflicted out in carrying out its duties. A Disciplinary Committee Member will not partake in any Disciplinary meeting should he/she be related in any way to the Complainant or Complainee.
The Disciplinary Committee after due investigation and on finding the complaint to be valid will issue a written advice to ASM’s Executive Committee/Board to take action against the Complainee. This could range from a reprimand to suspension of membership to expelling the member from the Association.
A Complainee aggrieved by the Board’s decision may appeal to an Appeal’s Board within one month of the Board’s decision. The Appeals Board will comprise three members of ASM’s Executive Committee/Board; they shall not have participated in the Disciplinary Committee which had reviewed the case. The Board of Appeal can uphold or rescind the decision of the Disciplinary Board or modify the penalty against the Complainee.
The decision taken by the Appeal Board is final and no further appeal will be allowed. ASM will be entitled to publish the actions taken by the Executive Committee/Board with details of the reasons for the penalty imposed.
The Disciplinary Committee comprises three members, one from ASM and two independent external practitioners familiar with disciplinary proceedings. They will serve a term of three years from the time of appointment.
Committee members for the term October 2019 to September 2022 are:
Mr Tang Chee Charn (Chairman) / Alternate Mr Christopher Tang (ASM)
Mr Lim Tat, Aequitas Law LLP
Mr Kevin Kwek, Kennedys Legal Solutions.
Accreditation Fee for Accreditation Strata Firm
Accreditation Fee for Accreditation Strata Manager
|Member||$150||Accreditation fee of $150 for the initial 3 years will be waived if a Member make advance membership fee of $300 for 3 years upon acceptance of accreditation.|
|Non-member||$450||Accreditation fee for the initial 3 years of $450 and Member Entry Fee of $100 will be waived if Accredited Strata Manager joins ASM as member at a special membership fee of $300 for 3 years.|
*All fees are exclusive of 7% GST. Fees are subject to review and change without prior notice.
The following modes of payment are accepted:
Cheques (Payment by cheque should be crossed, marked “account payee only” and made payable to “Association of Strata Managers”)
Bank transfer [Account name: Association of Strata Managers
Bank name: Oversea-Chinese Banking Corporation (Bank code: 7339)
Account number: 647856541001]
PayNow to UEN: T13SS0131F
** No payment is to be make till further notification. The Secretariat will send an invoice to all applicant when the requirements are met and the documents are all in order.